Cancellation and Refund Policy


Effective Date: [25-01-2025]

At Clients Bot ("we," "us," "our"), accessible from clientsbot.com, we are committed to providing our customers with clarity and fairness when it comes to cancellations and refunds. Please read this policy carefully to understand your rights and responsibilities.

1. Cancellation Policy

a. Subscription-Based Services

  1. You may cancel your subscription at any time by logging into your account and following the cancellation instructions.
  2. Cancellations will take effect at the end of the current billing cycle. You will continue to have access to the service until the end of the paid period.
  3. No prorated refunds will be issued for partial use of the service during the billing period.

b. One-Time Purchases

  1. Cancellations are not applicable to one-time purchases once the service has been initiated or delivered.
  2. If you wish to request cancellation before the service begins, please contact our support team immediately at [[email protected]].

2. Refund Policy

a. Eligibility for Refunds

  1. Refunds may be issued under the following circumstances:
    • You were charged incorrectly due to an error on our end.
    • The service provided was not as described or failed to function as advertised.
  2. Requests for refunds must be submitted within 3 days of the transaction date.

b. Non-Refundable Services

  1. Payments for completed services are non-refundable.
  2. Payments made for promotional offers, discounts, or free trials that convert into paid subscriptions are non-refundable.

c. How to Request a Refund

  1. To request a refund, contact us at [[email protected]] with the following details:
    • Your name and account details.
    • Transaction date and amount.
    • Reason for the refund request.
  2. Refund requests will be reviewed and processed within 7-14 business days. Approved refunds will be credited back to the original payment method.

3. Disputes and Chargebacks

  1. If you have concerns about a transaction, we encourage you to contact us directly at [[email protected]] before initiating a chargeback with your bank or payment provider.
  2. Unauthorized chargebacks may result in account suspension or termination.

4. Changes to This Policy

We reserve the right to update this Cancellation and Refund Policy at any time. Changes will be posted on this page with an updated "Effective Date." Continued use of our services constitutes acceptance of the revised policy.

5. Contact Us

If you have any questions or concerns about this policy, please reach out to us: Clients Bot
Website: clientsbot.com
Email: [[email protected]]